An electronic performance support system delivers targeted, actionable information about an organization’s systems, processes, policies, and tasks. An EPSS’s context sensitivity with a screen provides employees access to the most relevant online documentation for the job at hand.

With self-service support through an electronic performance support system like SupportPoint, employees can use enterprise software accurately, efficiently, and fully.

An electronic performance support system helps employees who need support quickly, enabling their performance of time-sensitive, infrequently applied or complex tasks.